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Web Design Process

Having a website created is usually a pain in the ass!

No, seriously... it is! The traditional web design process is broken from the start. It is filled with back and forth emails, longer timelines than expected, and unhappy people.

The equivalent to walking through a poison ivy plant covered in fire ants.

We realized (after way too long) that building websites like this is NO FUN for anyone. So we changed the way we build ours.

We make building websites fun, informative, and more fun. We cut out all the back-and-forth emails and get down to business. Here's a comparison below. See how we stack up to the "old school" website process.

web-design-process

VS

HOW THE "OTHER GUYS" DO IT

DEPOSIT REQUIRED

  • DISCOVERY / PLANNING PHASE (1 week avg)
    This usually means they need a little more time to finish up some other projects first before they get to yours.
  • EMAILS & PHONE CALLS (1-2 days)
    This is the first series of emails, phone calls, or tasks. Make sure you respond quickly or your timeline will start to fall behind.
  • DESIGN PHASE (1-2 week avg)
    Now the process is starting to pay off. The designer will use photoshop to design and create the layouts of your pages
  • REVIEW DESIGN (1 week avg)
    The ball is in your court. You'll receive an email that says something like "Hi [your name], here is the first round of designs for your new website. Please have a look and give feedback". You will probably be busy and plan to do it later. Much later!
  • EMAILS & PHONE CALLS (1-2 days avg)
    Your designer is going to write you and wonder where you went and if you had time to review the designs yet. You'll have that "oh $h!t" moment and spring into action.
  • MORE EMAILS (1-2 days avg)
    Because you gave very abstract feedback like "I am not a fan of the 3rd part of the page", the designer will write you back asking for more details and clarity.
  • DESIGN REVISION ROUND 1 (2-3 days avg)
    Armed with some idea of what you were talking about in your feedback, the designer will get back to work making edits.
  • REVIEW DESIGN ROUND(1-3 days avg)
    Now you are watching closely for emails because weeks have passed and you are still working on the design. You review the changes and it is acceptable.
  • DEVELOPMENT PHASE(2-3 weeks avg)
    The web design process is under full sails now. The emails have gone dark and you are wondering what is going on. CRICKETS...
  • FOLLOW UP EMAIL DURING DEVELOPMENT
    Wondering where things are, you write this to the designer "Hi [name]. Just wanted to check in to see how things are going. Do you need anything from me right now? Do you have anything for me to look at?
  • RESPONSE EMAIL FROM WEB DESIGNER
    Hi [name]. No, things are good. I will have something to show you soon.
  • 2ND WEEK FOLLOW UP EMAIL
    Hi [name]. Did you send me a link or something? I might have missed it. Just wanted to see how much longer.
  • RESPONSE EMAIL FROM WEB DESIGNER
    Just joking. There isn't a response.
  • 2ND WEEK FOLLOW UP EMAIL - ROUND 2
    [name], I didn't hear back from you. I've got an important deadline coming up and I need the website asap.
  • RESPONSE EMAIL FROM WEB DESIGNER
    Hi [name]. Hope you are well. Sorry I didn't get back to you. Yes, things are good and almost done. Here is what I need from you to finish - [insert a half page list of things].
  • DOING YOUR HOMEWORK (1 week avg)
    You'll spend time getting all this together. All the while wondering why it wasn't asked for before. Either way, you'll get it back to them and keep the design process moving.
  • ON-AND-ON (Who knows how long)
    The moral of the story is this: Eventually your website will be launched. Long after anticipated. It still won't be quite right and you will be looking for someone else to fix it. No one else will want to though. You'll end up feeling like you just got robbed and you'll have a website that you hate. How do I know all this? We used to build websites like this too!

HOW WE DO IT

NO DEPOSIT

  • 3-HOUR LIVE WEBSITE SESSION
    We meet together online. In the first 10 minutes you learn about our company and we learn about yours. We listen to your site needs and transform those needs into pages. Once the structure is in place, we work on the website homepage. After the homepage we start on inner pages. The whole time we are getting your input and including you in the process. Getting your feedback immediately. No problem! We will leave some notes on the site and give you pointers for writing or improving your content on your own.  At the end we ask if you want to keep the design we have bene working on together. It's totally up to you. If YES then you'll pay for the time on the clock and get login details. If NO, we say no problem and go our separate ways.
  • OPTIONAL 1-HOUR LIVE WEBSITE SESSION
    This is the part of the web design process where we can help perfect and add the content you came up with. We will also answer any questions you have about what to do after your new site launches.
  • WEBSITE LAUNCH
    Once your content is added (by us or you) and you are ready to launch, just let us know. We launch all websites at night to avoid any traffic interruptions.
  • Jody H. - Wake Forest NC
    "The process was fun, informative, and exciting as I watched my vision come alive through a website that's not only well designed but engineered to drive sales. Something I never could've achieved on my own in three hours!"
  • Roselyn B. - Everett, WA
    "I did not even have a domain name or a hosting site when we started and David helped me set all that up and launch my site for me."
  • Susan L. - Massachusetts
    "ZeroZen was very fast, easy and convenient! He built my site in a matter of a few hours and it looked great. David was also quick to respond to any follow up questions, and when I was ready to push my site live he took care of it within a day."
  • Paul S. - Prades, France
    "Building a web site for the first time David helped me develop a whole a range of new skills which ultimately led to the development of a brilliant web site."
  • Click here to read over 30+ 5-star reviews on Google
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